Frequently Asked Questions
Find answers to common questions about our services
Frequently Asked Questions
Booking & Planning
Q: How do I book a trip with Funstay?
You can book directly through our website by selecting a package or destination, or contact our team via the inquiry form or phone for a customized itinerary.
Q: How far in advance should I book?
We recommend booking at least 4-6 weeks in advance for domestic trips and 8-12 weeks for international travel.
Q: Can I customize a package?
Absolutely! All our packages can be customized to suit your preferences, budget, and travel dates.
Payments & Pricing
Q: What payment methods do you accept?
We accept credit cards, debit cards, net banking, UPI, and bank transfers.
Q: Is my payment secure?
Yes, all payments are processed through encrypted, PCI-DSS compliant payment gateways.
Q: Are there any hidden charges?
No. All costs are transparently communicated in your quotation including taxes, fees, and surcharges.
Travel & Support
Q: What happens if my flight gets cancelled?
Our 24/7 support team will assist you with rebooking and alternative arrangements.
Q: Do you provide visa assistance?
Yes, we provide visa guidance and documentation support for all international destinations.
Q: How can I reach customer support during my trip?
Call our 24/7 helpline at +91 98765 43210 or email support@funstay.in.
